We may collect personal identification information from users in a variety of ways, including, but not limited to, when Users visit the steigerdynamics.com website, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users’ means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
We may also use web beacon technologies to better tailor the site to provide better customer service. A web beacon is a single pixel .gif file that allows a website to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this website. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.
Use of Information
Personal Information we collect online is used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, for developing better products and services, to serve advertisements, contests, surveys and promotions, and to notify you of products or special offers that may be of interest to you. Information is collected and used in various ways that will help us better serve our customers and visitors to our website, including those below.
Information collected when you contact STEIGER DYNAMICS about our product and service offerings. This information is necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions. We may also use the email address to send user information and updates pertaining to their order. It may also be used to respond to users’ inquiries, questions, and/or other requests. Moreover, information you provide helps us respond to your customer service requests and support needs more efficiently.
Information collected you volunteer to complete surveys or participate in polls. Surveying and polling is extremely important to us as we use this information to improve our product and service offerings.
When you enter a promotion, we may ask you for information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mails, notify winners and make the winners’ list publicly available in compliance with laws which may apply to such activities.
If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time users like to unsubscribe from receiving future emails, they may do so by clicking “unsubscribe” in one of the newsletters received or by contacting us. Also, we may send you special offers from time to time, unless you choose to "opt-out" of receiving such offers.
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site. We may use feedback you provide to improve our products and services.
We use your information to better serve you by providing a customized shopping experience. As noted above, you may visit and shop anonymously without logging in.
If you contact us, we may keep a record of your correspondence or comments, including any information therein. We use this information to help us provide better service.
Security of Information
STEIGER DYNAMICS will protect your Personal Information in accordance with the laws of the United States and the state of California. While STEIGER DYNAMICS does not guarantee that unauthorized access will never occur, STEIGER DYNAMICS does take care in maintaining the security of your Personal Information and in preventing unauthorized access to it. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site by following measures:
Disclosure of Information
Unless we have your permission to do otherwise, we will share the personal information you provide online only with STEIGER DYNAMICS subsidiaries or with entities that provide services to STEIGER DYNAMICS or are business partners of STEIGER DYNAMICS, and only for legitimate purposes including those described herein. STEIGER DYNAMICS (or part of it) or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that STEIGER DYNAMICS would share some or all of your Personal Information to continue serving you and other users of our website. We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
If you are under the age of 18, please make sure that you provide your personal information only after obtaining your parental consent.
Acceptance of Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Updated on November 21, 2012