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Privacy Policy

The STEIGER DYNAMICS Website ( www.steigerdynamics.com ) is maintained by STEIGER DYNAMICS LLC. Your privacy is important to us. We’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. This Privacy Policy applies only to the collection and use of information collected online on the STEIGER DYNAMICS website. Other websites that may be affiliated with STEIGER DYNAMICS may have different privacy policies.



Information Collected

Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when Users visit the steigerdynamics.com website, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users’ means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.

Cookies

Like many websites, we use "cookies" to enhance user experience. Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience. We use cookies to maintain the state of your shopping cart and the checkout process. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the "help" button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.

Web Beacons

We may also use web beacon technologies to better tailor the site to provide better customer service. A web beacon is a single pixel .gif file that allows a website to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this website. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.



Use of Information

Personal Information we collect online is used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, for developing better products and services, to serve advertisements, contests, surveys and promotions, and to notify you of products or special offers that may be of interest to you. Information is collected and used in various ways that will help us better serve our customers and visitors to our website, including those below.

Product Inquiries, Placing Orders, Customer Service & Technical Support

Information collected when you contact STEIGER DYNAMICS about our product and service offerings. This information is necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions. We may also use the email address to send user information and updates pertaining to their order. It may also be used to respond to users’ inquiries, questions, and/or other requests. Moreover, information you provide helps us respond to your customer service requests and support needs more efficiently.

Online Surveys and Polling

Information collected you volunteer to complete surveys or participate in polls. Surveying and polling is extremely important to us as we use this information to improve our product and service offerings.

Promotional Activities

When you enter a promotion, we may ask you for information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mails, notify winners and make the winners’ list publicly available in compliance with laws which may apply to such activities.

Newsletters and Special Offers

If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time users like to unsubscribe from receiving future emails, they may do so by clicking “unsubscribe” in one of the newsletters received or by contacting us. Also, we may send you special offers from time to time, unless you choose to "opt-out" of receiving such offers.

User Experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site. We may use feedback you provide to improve our products and services.

Customized Shopping

We use your information to better serve you by providing a customized shopping experience. As noted above, you may visit and shop anonymously without logging in.

Contact Information

If you contact us, we may keep a record of your correspondence or comments, including any information therein. We use this information to help us provide better service.



Security of Information

STEIGER DYNAMICS will protect your Personal Information in accordance with the laws of the United States and the state of California. While STEIGER DYNAMICS does not guarantee that unauthorized access will never occur, STEIGER DYNAMICS does take care in maintaining the security of your Personal Information and in preventing unauthorized access to it. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site by following measures:

  • We secure data transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We encrypt your information contained in our customer database.
  • We use a firewall to protect against unlawful intrusion.
  • We limit access to your information on a "need to know" basis.
  • To protect against unauthorized access to your password and to your computer, be sure to sign off when finished using a shared computer.
  • No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.


  • Disclosure of Information

    Subsidiaries and Business Partners

    Unless we have your permission to do otherwise, we will share the personal information you provide online only with STEIGER DYNAMICS subsidiaries or with entities that provide services to STEIGER DYNAMICS or are business partners of STEIGER DYNAMICS, and only for legitimate purposes including those described herein. STEIGER DYNAMICS (or part of it) or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that STEIGER DYNAMICS would share some or all of your Personal Information to continue serving you and other users of our website. We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above

    Agents

    We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

    Law Enforcement

    If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

    Children’s Privacy

    If you are under the age of 18, please make sure that you provide your personal information only after obtaining your parental consent.

    Links to other Websites

    Various Web sites may be linked to from this site. If you click a link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org).

    Changes to Privacy Policy

    STEIGER DYNAMICS has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.



    Acceptance of Terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.



    Contact

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@steigerdynamics.com



    Updated on November 21, 2012

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